Return and Refund Policy

At Budget Hub Vault  we strive to ensure that our customers are completely satisfied with their purchases. If for any reason you are not satisfied, please review our return and refund policy below.

1. Returns

We accept returns under the following conditions:

  • The item must be unused, unworn, and in its original condition.
  • All original tags, packaging, and accessories must be intact.
  • Return requests must be initiated within 7 days of delivery.

Items that do not meet these criteria may not be eligible for return.

2. Non-Returnable Items

Certain items are not eligible for return, including:

  • Items marked as final sale
  • Personalized or custom-made products
  • Innerwear, hygiene-related products, or perishable goods (if applicable)

3. Return Process

To initiate a return:

  1. Email us at contact.budgethub@gmail.com with your order details and reason for return.
  2. Our team will review your request and provide return instructions.
  3. Once approved, you will need to ship the product back to us.

Please note:

  • Return shipping costs may be borne by the customer unless the item is defective or incorrect.
  • We recommend using a trackable shipping method.

4. Refunds

Once we receive and inspect the returned item:

  • You will be notified of the approval or rejection of your refund.
  • If approved, the refund will be processed within 5–7 business days.
  • Refunds will be issued to the original method of payment.

5. Exchanges

We only replace items if they are defective, damaged, or incorrect.
If you need an exchange, please contact us at contact.budgethubvault@gmail.com.

6. Damaged or Incorrect Items

If you receive a damaged or wrong item:

  • Contact us within 48 hours of delivery
  • Share clear photos of the product and packaging

We will arrange a replacement or refund at no additional cost.

7. Late or Missing Refunds

If you haven’t received your refund yet:

  • Check your bank account again
  • Contact your payment provider, as processing times may vary

If the issue persists, please email us at contact.budgethubvault@gmail.com.

8. Contact Us

For any questions related to returns or refunds, reach out to us at:
📧 contact.Budgethubvault@gmail.com